Please understand that since we are an educational facility, the following apply:
Please reach out within 7 days of the original service and be scheduled 14 days from original service (if possible). Color Correction services do not qualify for a redo as they are multistep processes.
Returns and Exchanges must be completed within 6 months (180 Days) of purchase, accompanied by a valid proof of purchase. Packing of item being returned or exchanged must be two-thirds of the way full upon date of return or exchange. Amount of transaction will be returned to original form of payment.
We extend a 15-minute grace period. If you are more than 15 minutes late, we may have to reschedule you for another time.
Services are offered to women, men, and children age 12 and older. Guests under the age of 18 must be accompanied by a parent or guardian. Each child under the age of 12 must be accompanied by an adult who is NOT receiving a service.
You can now schedule all services (excluding balayage, color corrections, and lighten and tone) via online booking! For same-day booking, please call the numbers below for appointment availability.
Receive one color retouch per month with a complimentary conditioning masque for $40 a month!
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