REDO POLICY
Please reach out within 7 days of the original service and be scheduled 14 days from original service (if possible). Color Correction services do not qualify for a redo as they are multistep processes.
RETURN POLICY
Returns and Exchanges must be completed within 6 months (180 Days) of purchase, accompanied by a valid proof of purchase. Packing of item being returned or exchanged must be two-thirds of the way full upon date of return or exchange. Amount of transaction will be returned to original form of payment.
LATE POLICY
We extend a 15-minute grace period. If you are more than 15 minutes late, we may have to reschedule you for another time.
CHILD POLICY
Services are offered to women, men, and children age 12 and older. Guests under the age of 18 must be accompanied by a parent or guardian. Children under the age of 12 may not recieve services and are not permitted in any of our facilities, except when supervised by an adult/guardian not receiving a service.